- Windows 10 released emergency patch to fix bug with expanded support
- The problem meant that the Extended Updates Registration Wizard failed
- Once this issue is resolved, if you get the update out of band, you should be ready to sign up for Extended Support.
Microsoft has released a patch to resolve an issue preventing some Windows 10 PCs from enrolling for Extended Security Updates (the ESU scheme) due to a bug.
As we reported earlier this week, there was an issue with ESU registration that meant it simply didn’t work for some Windows 10 users, landing with an unnecessary error message that simply said: “Something went wrong.”
Fortunately, Windows Latest noticed that Microsoft released an emergency update to fix this problem.
This is patch KB5071959, which was deployed out-of-band, that is, outside of the normal Windows patch release cadence.
Microsoft says about the update: “This update addresses an issue in the Windows 10 Extended Security Update (ESU) registration process, where the registration wizard may fail during registration. After applying this update, consumer devices should be able to successfully enroll in ESU using the ESU wizard. »
Note that no one who is part of the ESU will receive this fix; This is only for those who were unable to sign up for extended updates due to the aforementioned bug and error message.
Analysis: the prolonged woes have ended
It’s good to see that Microsoft is on the case, and just in time, as the first security update for Windows 10 PCs enrolled in extended support was just released yesterday (November 11). Indeed, I just received this patch – which is KB5068781 – on my Windows 10 PC, which is in the ESU scheme, this morning (it took a surprisingly long time to install, given that it’s just a simple set of security fixes – or maybe there’s a bit more to this first delivery).
Windows Latest says that “all ESU-related issues” are fixed with this emergency update, but as we saw earlier this week, aside from the bug, there are also regional barriers preventing registration for extended updates in some cases. I’m not sure all of these issues will have been fixed, but it makes sense that they will be – given that the first ESU update is now available, as noted.
Whether or not the entire world now has access to ESU (which it should), you should not see the unnecessary “Something went wrong” error message after applying this emergency hotfix.
This will undoubtedly save you a lot of frustration, and if you are one of those who are annoyed by these ESU registration failures, head over to Windows Update now. Run an update check and you should see KB5071959, and after installing it, you should be ready to successfully enroll in ESU – and then you can grab the November Security Update for Windows 10.
Extended support means you’ll be covered for security updates until October 2026, but after that you’ll be faced with the same dilemma you’ve been putting off for a year: upgrade to Windows 11 (if possible) or look for an alternative operating system such as a Windows-like Linux version.
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