- Amazon and AWS have recently experienced some high-profile incidents caused by questionable code
- Mandatory meeting in response to “Gen-AI-assisted changes”
- High-level human oversight is now required for code changes
Amazon has reportedly called engineers into a mandatory “in-depth” meeting to investigate recent outages and reliability issues, and it appears the solution is to humanize AI-generated content.
For example, a six-hour outage on Amazon’s main e-commerce site in March 2026 prevented users from completing transactions, viewing their account details, and interacting with some product pages – and this was reportedly caused by a faulty code deployment.
The meeting stems from a “trend of incidents” with a “high explosion radius”, the Financial Times reports, suggesting that “AI-assisted changes” are behind a number of recent incidents.
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Amazon seems concerned about some AI code
Dave Treadwell, Amazon’s senior vice president, acknowledged in an email seen by the FT that “the availability of the site and associated infrastructure has not been good in recent times.”
In order to respond quickly and avoid future incidents in the short term, Amazon has reportedly requested that AI-assisted code changes now be approved by senior engineers before being deployed.
So while Anthropic launched Code Review for Claude Code to offer rapid AI assistance in detecting any bugs or vulnerabilities, Amazon has a clear emphasis on human expertise.
Amazon’s cloud arm, AWS, has also suffered two high-profile incidents in recent weeks, although the company says one was an “extremely limited event” affecting some mainland Chinese services and the other did not impact “customer-facing AWS service.”
The latest resolution, which involves high-level human approval, came as part of Amazon’s weekly “This Week in Stores Tech” (TWiST) meeting, which Amazon says is a regular, optional meeting to “review operational performance across [its] store.” This would have been obligatory.
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