- Unidentified threat actors target the Qantas Call Center
- This allows him to access data from sensitive customers
- The attack is probably the work of Spander Spider, say
Another large airline was struck by a major cyber attack after Qantas, the largest Australian flight supplier, confirmed that he had been targeted
In a press release published on the company’s website, Qantas said that he had spotted the intrusion after a threat player targeted a call center and access a third-party customer service platform.
The name of the platform was not disclosed, but Qantas said that six million customers had service recordings.
Scattered spider
“We continue to investigate the proportion of data that has been stolen, although we expect it to be significant,” the press release said.
“An initial examination has confirmed that data includes the names of certain customers, email addresses, telephone numbers, birth dates and frequent leaflet numbers.”
However, the details of the credit card, personal financial information and the details of the passports have not been stolen, because it is not even held in this particular system. Therefore, passwords, brooch numbers, details of the details and frequent leaflet accounts remain without compromise, confirmed the company.
Qantas also said that the system was now contained and that it informed the relevant authorities, as well as the affected people. The airline operations and security were not endangered at any time.
The company did not say who were the threat actors, or if they tried to deploy ransomware.
However, the incident shares many similarities with other attacks recently made by the group known as the Spider dispersion.
This group has not yet claimed this attack – but in recent weeks, multiple reports have emerged from airlines affected by cyberattacks, Hawaiian airlines have confirmed an attack and Westjet and Globalx having also suffered the same fate recently.
Via Bleeping Compompute
