- Final Fantasy Crystal Chronicles suddenly closed iOS
- Square Enix says that the problem lies in an insoluble purchase bug in the application
- The specific problem has been speculated by users
There have been surprising news in the world of Final FantasyWhile the developer of the Square Enix game recently stopped Final Fantasy Crystal Chronicles On iOS without warning. This decision only hit the game on iOS, with other platforms not being affected, leaving users of iOS wondering what had happened on Earth.
According to Square Enix, the problem was focused on purchases integrated into the game. In particular, a blog article from the company revealed that “we have received customer reports unable to access the additional content they bought for The iOS version of Final Fantasy Crystal Chronicles ”. This problem also affects the full and paid version of the game.
Unfortunately, Square Enix took the drastic measure of closing the game on iOS. The developer said that “a more in -depth investigation has revealed that we are unable to fully correct the buckt and implement the new modifications, which makes it unlikely to take over the service for the game.”
Square Enix believes that the problem lies in “modifications made to the purchase model in the application”. Although this seems a little vague, some have hypothesized that the decision could be due to a recent change in the verification of purchases in Apple’s application. If it is true, that could be what caused the disturbance of Final Fantasy Crystal Chronicles – although it is not clear why Square Enix could not update the game to be in conformity.
How to obtain a refund
If you have bought purchases in the application in Final Fantasy Crystal Chronicles On iOS and were assigned by this bug, Square Enix presented the steps you can take to obtain a refund.
To be eligible, you must have made a purchase in the application in the game in January 2024 or later. The list of affected elements includes unlocking the full version, the magic wallet, the memory crystal pack, etc. The full list is in the Square Enix blog.
To recover your money, Square Enix advises you to contact Apple support and request them a refund. The Square Enix assistance team will be available to help you until August 31, 2025.
It is unfortunate to see the completely removed game from the App Store. Although we hope that Square Enix is able to find a correction, judging by the company’s own words, it does not seem to happen.
