- Google Cloud Outying has assigned 40 locations, and even Cloudflare
- Spotify, Discord and more have fallen, just like certain workspace applications
- Google blamed a doubtful update for the breakdown, promises to “do better”
A number of popular websites were offline yesterday after Google Cloud experienced a major breakdown that saw users unable to access Spotify, Discord and Cloudflare for a while.
Impact on more than 40 locations and 26 services, the breakdown scientists drop at 11:46 pm on Thursday June 12, but at 12:30 pm, Google reported that the problem was mainly resolved, with the exception of the American-central region1 (IOWA).
The company said it identified the cause of the problem and that the engineering teams were working on a recovery, but some users continued to encounter problems at 12:41 pm.
Google Cloud Outying eliminates popular sites
Although Google Cloud said the breakdown started at 11:46 a.m. PT, Cloudflare also experienced disturbances from 11:19 a.m. PT, blaming Google Cloud for problems.
Among the popular affected sites were Spotify, Discord, Snapchat, Character.a, Cursor and folds. Downdector also displays points in the number of user complaints trying to access certain Google services, such as Google Maps and YouTube.
According to The Outage Tracker, some workspace applications such as Drive, Docs and Meet have also been affected by the breakdown.
“We are deeply sorry for the impact of all our users and their customers that this disruption / service breakdown has caused. Large and small Google Cloud companies with your workloads and we will do better,” wrote the company in its incident mini-report.
The report blames an unlikely automated quota update of the Google Cloud API management system for the breakdown, requiring almost complete recovery within two hours. However, some delays in catering continued: “Several products have had a moderate residual impact (for example, the arrears) until an hour after the attenuation of the main problem and a small number recovered after that.”
A full newspaper of the incident is available on the Google Cloud status website, and the company has promised a full report to follow.