- Microsoft has recently produced new assistance documents
- These contain useful advice for potential modlers to Windows 11 who encounter problems
- Part of this is very practical – including why you cannot immediately be offered Windows 11 after upgrading your processor
Microsoft has recently provided new troubleshooting tips for those who plan to go from Windows 10 to Windows 11 which could be confused in some respects.
Neowin noticed some relatively new support documents that were published by Microsoft at a given time earlier this year. They deal with problems that can arise after upgrading your PC’s equipment in order to get Windows 11, or meet a particular message indicating that an aspect of upgrade “needs attention”.
Let’s start with the old scenario which is covered in an assistance article on `verification if a device meets the requirements of Windows 11 after changing the equipment ” and gives advice for those who have just made an upgrade to ensure that their Windows 10 PC can meet the strictest requirements for Windows 11.
This upgrade is most likely to be a new processor – because older processors are often a major bonding – or perhaps the addition of a TPM 2.0 module (a safety function).
In any case, whatever the change of equipment you have brought to your PC, so it is eligible for Windows 11, you may notice that when you launch Windows Update in order to trigger the upgrade, which it is not there. In other words, the system will tell you that your PC is still not compatible with Windows 11, even if you have just installed this new brilliant component that should do the trick.
However, as Microsoft explains, there is no need to panic here. It is actually the case that it “can take up to 24 hours for Windows Update to update eligibility information”, which means that you may have to wait a while before the hardware change filters live and registers with Windows Update – and you then offer Windows 11.
If you cannot wait, there is a tip to manually refresh the eligibility assessment of your PC (using the task planner, as indicated here), or the easier route consists in using the Health Check PC application rather than going to Windows Update (because the application will immediately recognize your upgraded equipment, informs Microsoft).
As for the second assistance document highlighted, this deals with what to do if you see a notification “which requires your attention” during the upgrade process of Windows 11, which is certainly something of a vague vision in preparation.
Microsoft explains in detail what it is, describing the reasons why a potential Windows 11 maculi could see this notification appear – including an explanation of the rather cryptic message “ No action is necessary ” which could accompany it. In this case, the user can do nothing – what you could guess – but what you do not guess is that the known problem causing the message can be resolved by Microsoft over time. And if this happens, you will automatically be offered the upgrade of Windows 11 – there is still hope in this scenario.
Microsoft also details what you can do about “incompatible confidentiality parameters” if this is the cause of notification, and provides more information on what to do if the incompatible software is the problem.
Analysis: better late than never
These are practical clarifications to provide, in particular information on the delay with an upgrade to Windows 11 in the process of erasure on your PC, if you proceed via Windows Update after installing new equipment.
Those who are not aware of this (and I was not) could potentially upgrade their CPU (say), then spend hours looking for the web in vain by trying to know why they still cannot get Windows 11, if they did not try the PC health check app as well as Windows Update (which is entirely possible). So, this application is clearly your best bet for a simple and immediate upgrade to Windows 11 after having installed the new equipment necessary to meet the requirements of the operating system.
Ideally, the mind, all these details should have been in place a long time ago. Better late than never, of course, but Microsoft should have really been more on the ball with some of this information, rather than adding it recently, at this late stage of the game – undoubtedly invited by the fact that the end of life of Windows 10 appears quickly.
