- Emails are the biggest waste of time when it comes to employee administration
- According to a report, only 41% of US and UK workers use AI regularly.
- The real return on investment should be closing the gap
New Fyxer data claims that UK and US organizations waste $954 billion a year on administrative avoidance tasks, which equates to 5.6 hours per week per employee that could be eliminated through the use of AI tools.
The report blames email for being the biggest time waster, with the average worker receiving 29 emails requiring a response every day.
As a result, more than half (57%) are working beyond their contracted hours, with high earners (76 minutes per day) and Millennials (72 minutes per day) most likely to work overtime.
We waste hours every week doing busy work
The data claims that half of workers surveyed in the US and UK have seen their workload increase over the past year, and almost a third (29%) of this increase is in administration.
“We have quietly normalized a huge amount of avoidable administrative work as ‘the cost of doing business,’ but it is nothing short of a crisis,” wrote CEO Richard Hollingsworth.
However, they are not currently using the best time-saving tools. Only 41% of them use AI regularly, and two-thirds of them worry that existing tools are insufficient or ineffective. Multiple disparities also emerge, with higher incomes and men more likely to use AI.
Among adopters, 75% believe that AI has improved their work, and 90% of them agree in the science, technology and research sectors.
With this in mind, Fyxer views AI as “basic productivity infrastructure”: companies need to move beyond experimentation to implement tools that actually solve common worker problems. It is also up to these companies to close the usage gaps.
And while many organizations seek returns based on revenue and productivity, Fyxer suggests instead focusing on measuring the gaps closed: “That means removing administration, time saved, and hours returned to meaningful work. »
“The only way forward is to recognize how heavy the burden has become and ease the burden on workers,” Hollingsworth concluded.
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