- Google’s Chrome installation program for PC with AMD and Intel processors was broken for last week
- Detective Work suggests that the version of these PCs has been accidentally replaced by the ARM installer, which is for very different snapdragon processors
- While the problem has now been solved, Google has taken a long time to solve it
Those who try to install the Chrome browser in Windows 11 or 10 in last week may have been disjointed by an error by telling them that the application will not work on their PC – and I cannot really believe how long it took Google to solve this problem.
Nevertheless, the good news is that the problem is fixed, even if it has taken much more time than it should have.
The problem, in case you have missed it, was reported on Reddit and by Windows, a week ago.
What happened is that by lighting the chrome installation file (chromesetup.exe, download from the Google website), people looked at the process stopped by a stopover, with an error message that was read: “This application cannot work on your PC: to find a version for your PC, check with the software editor.”
Regarding the cause, Windows did a detective work and theorized that what Google had done here – in one way or another – accidentally exchanged the Chrome Arm installer with the X86 installer. This means that the Chrome version for Copilot + PC with Snapdragon processors (based on ARM) has been exchanged with the version for AMD or Intel processors.
This conclusion was based on the excavation in the configuration file and the search for references to “ARM” which would surely be there with a non -ARM executable. In addition, 9 to 5 Google support this theory, because the technological site has tried the defective version of Chrome on a Snapdragon PC, and found it well (as it would do if it was the arm installation program).
9 to 5 Google was also on the ball in terms of note that the problem is finally cured, and you can now download the Chrome installation program on a Windows PC with an AMD or Intel CPU, and it will work as you can imagine.
Analysis: a dreadful basic error with a single winner (Edge)
Okay, so errors can be made. Indeed, they perform all the time in the world of technology, or elsewhere. But for such a basic problem to be left in place to bother a bunch of Windows users during the best part of the week is confusing – especially while the reports were flying around the problem.
I cannot imagine that it was something that was particularly difficult to solve either, because it looks like a simple mixture of files, as indicated (unless I miss something here). Apparently, the Arm version of Google Chrome has not been affected, and the installation program has always worked for those who have a machine powered by Snapdragon.
It could have cost Google some Chrome users, who could have been fed up with the browser who did not settle down, and perhaps even plus for Microsoft Edge, his main rival, instead. (By the way, Edge is the best global web browser with regard to our overview of the most convincing offers).