- Many organizations now have well -defined Genai strategies, but are still concerned about the inherited infrastructure and security
- But the study of NTT data finds that many workers are not ready
- Employees fear not having the right skills for AI
New research has highlighted the enormous advantages that AI tools may have in the health care sector, and although organizations seem vaguely ready for technology, workers are not.
Four out of five leaders on the health data interviewed by NTT Data say they have a well-defined generative strategy, but only half of them say that their strategy is strongly aligned with commercial objectives.
In addition, only about half (54%) of all the respondents evaluated their Genai capacities have a very efficient performance, leaving a lot of room for improvement.
Health workers are not ready to benefit from AI
The news occurs while the British government seeks to make NHS the most compatible health system with AI in the world, as part of a 10 -year plan, equipping AI confidence workers to fill in the ongoing gaps on skills.
The advantages are clear: 94% agree that Genai accelerates R&D to improve diagnostics, predictive analysis and task automation.
Artificial intelligence is now considered an engine of better results for patients and process support, but certain challenges remain.
For example, three out of four workers report skills shortages by working with Genai. Companies are also concerned about the inherited infrastructure (91%), data confidentiality and improper use (91%) and cybersecurity (58%).
In terms of technical preparation, less than half have evaluated their data or platform for the GENAI (48%) preparation and invested sufficiently in the storage and processing of data (44%).
“To achieve the full potential of Genai in health care, organizations must align technology on their commercial strategies, develop complete workforce training and implement multilayer governance strategies that prioritize people and keep humans in the loop”, NTT Data American SVP Sundar Srinivasan summarizing.
For the future, three out of five (59%) provide significant Genai investments over the next two years, because most (87%) think that Ganai’s advantages could prevail over legal and security risks.
