- Mouse Computer suspends all PC sales due to surge in orders
- Customers face delays as Mouse suspends systems sold under multiple brands
- Memory and SSD shortages significantly contribute to increased orders
The holiday season is a time of major sales that consumers wait for discounts, not cancellations.
However, Japanese brand Mouse Computer has announced an unexpected suspension of sales of all its PC products due to an unprecedented increase in orders.
The company said demand for its product line, including mini PC systems, prebuilt games and workstations, has far exceeded initial forecasts, putting significant pressure on production capacity and leading to delivery delays.
Increased orders overwhelm production
The sales pause, scheduled from December 23, 2025 to January 4, 2026, concerns systems sold under the Mouse, NEXTGEAR, GTUNE and DAIV brands and also includes the company’s direct sales points.
According to Mouse (originally in Japanese), this suspension is necessary to maintain product quality and provide adequate customer support.
Mouse said the overwhelming volume of orders, combined with shortages of critical components such as memory and storage, forced the decision.
The situation has already led to shipping delays and the company plans to gradually resume sales starting January 5, 2026.
The disruption also led to the cancellation of its in-store sales scheduled for New Year 2026, marking a rare case in which a PC maker halts all product sales on its platforms for several days.
There is already speculation that the rapidly rising prices of memory and SSDs could contribute to the increase in orders.
These increases are partly due to increased demand from AI data centers, which has affected the pricing and availability of consumer and mobile desktops.
Customers looking for new systems are reportedly rushing to buy hardware ahead of expected price reviews due to come into effect from January 2026.
This has added additional pressure on factories and supply chains, leaving the company with limited ability to quickly fulfill orders.
Mouse says the sales suspension is a temporary measure, although it highlights potential weaknesses in supply management for PC makers.
The decision to stop all PC sales rather than selectively manage inventory suggests the company is operating on tight operating margins and additional pressure could hurt service standards.
While the increase in demand reflects well on the brand, it also exposes the limitations of large-scale production in response to growing interest in specialized computer systems.
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