- Most workers now use AI to some extent at work, report says
- Managers think they may have to manage AI agents in the future
- Persistent training gaps continue to disproportionately harm non-managers.
New SnapLogic data quantified not only the widespread use of AI in the workplace, but also how it is perceived by managers.
Four in five workers (81%) now use AI tools as part of their jobs, and more than half (57%) regularly use AI agents to save time, but workers still have concerns, and it’s not just about their job security.
Many simply fear being seen as lazy or untrustworthy (43%), while others feel judged or questioned when using AI (24%).
Workers are concerned about the use of AI at work
Although workers clearly worry about how they will be perceived, most respondents trust AI and their colleagues to do the same work with the same quality. Yet more than half (52%) of respondents, including senior leaders, believe they are more likely to manage AI agents than other people in their future careers. Three in five people (61%) even think that managing agents would be easier than managing humans.
On the other hand, almost half (46%) of workers believed they could be managed by an AI agent in the future.
The survey is proof that – despite evidence that human workers remain an integral part of the job and projections that jobs will only evolve (not disappear) – employees still have concerns about job security.
“The future of work is not about replacing people, but rather about using AI as a partner to empower what is uniquely human: strategy, insight and innovation,” explained Dominic Wellington, SnapLogic director of project marketing.
Meanwhile, the training gap and talent shortage continue to hurt companies that want to go all-in on AI. Barely one in three (36%) have formal training in AI, and more than half (54%) say they are self-taught through trial and error.
This is even more evident among young employees, since 70% of managers say they are very confident compared to 33% of non-managers.
“This is a critical time for organizations to think carefully about deploying technology to ensure trust within the workforce and realize the greatest business value,” Wellington added.
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