- Microsoft Outlook crashing issue on Windows Server 2016 has been fixed
- Classic Outlook still crashes for some users
- Hotfix expected January 28, Microsoft says
Microsoft has finally fixed an issue that caused Outlook to crash unexpectedly on Windows Server 2016 devices.
The current channel’s release notes indicate that the company shared a status update for version 2412 (Build 18324.20194), released on January 16: “We fixed an issue where apps closed unexpectedly when running them on Windows Server 2016.”
However, some users are still experiencing issues with Outlook and are left with temporary solutions to maintain access to the popular email app. Outlook is no stranger to bugs, with users once told to open no more than 60 emails before issuing a fix.
Outlook still has stability issues
Previously, users updating to version 2412 (Build 18324.20168) or version 2412 (Build 18324.20190) saw their Microsoft 365 apps crash on Windows Server 2016. They were asked to revert to version 2411 (Build 18227.20152) as a solution temporary bypass, but the status has now been updated updated for “fixed” with the release of version 2412 (Build 18324.20194).
Now that Microsoft 365 apps have received a stability improvement, classic Outlook is experiencing issues.
Microsoft wrote: “After updating to version 2412 (Build 18324.20168), classic Outlook may crash when starting a new email, or when replying to or forwarding an email. »
As before, users are asked to revert to an older version, specifically version 2411 (Build 18227.20162).
Version 2501 Build 18429.20000 has already fixed this issue, but it is not expected to go live until January 28. Considering the issue was first shared on January 17, that’s 11 days of issues some users might be experiencing.
The not yet fixed issue specifically concerns Outlook for Microsoft 365, Outlook 2021 Outlook 2019 Outlook 2016.
Current Channel update logs are available on Microsoft’s dedicated web page. As always, it is recommended to apply updates as soon as they become available, not only to fix issues like this, but also to protect your machine from vulnerabilities.