The ticket refund process for season 11 of the Pakistan Super League (PSL) will begin on March 30, tournament organizers announced on Wednesday.
Ticket holders who purchased their PSL 11 tickets online will automatically receive a refund via the original payment method used at the time of booking, which applies to all debit and credit card transactions, as well as digital payment platforms.
The refund process, which is expected to begin on March 30, is expected to be completed within 15 business days. However, the exact time frame may vary slightly depending on the customers’ respective banks or payment service providers.
The league management further asserted that ticket holders are not required to initiate refunds, but those experiencing delays beyond the stipulated period can contact their bank or payment platform for assistance.
For those unaware, the ticket refund came in light of the Pakistan Cricket Board’s (PCB) decision to hold the historic PSL 11 behind closed doors in Karachi and Lahore to align with officially announced national resource conservation efforts.
According to the updated itinerary, the tournament will feature 44 matches played over 39 days, with each city hosting 22 fixtures. The opening match between the Hyderabad Kingsmen and Lahore Qalandars remains unchanged.
Lahore will host Eliminators 1 and 2, as well as the final, while the qualifiers will take place in Karachi.
As the tournament temporarily adopts a watch-at-home model, organizers have confirmed the introduction of enhanced broadcast and production features designed to deliver a superior viewing experience for fans in Pakistan and around the world.
