- Cowboy electric bike manufacturer remembers its C4 ST MR edition
- The voluntary recall is due to a framework problem, after the cracks appeared in certain models after 2,500 km
- Cowboy will provide a free replacement framework
The manufacturer of electric bikes Cowboy remembers the MR edition of his C4 bikes by step, after having identified a problem with cracks forming in the frame after the bikes were controlled for a long time.
The Cowboy 4, now named C4, is on our list of the best electric bikes that you can buy in 2025, but some owners of the MR version of Pas à Pas (St) of the bicycle have noticed cracks appearing within the framework of the bicycle, as described in the Reddit Post below.
Cowboy said that this is a framework problem after the bicycle has been committed for about 2,500 km, indicating on its website that “these bikes, welded by a manufacturing partner, can develop fatigue cracks in the articulation between the head tube and the cash tube.
“This problem stems from a production gap and does not reflect the standards that we defend. As cyclists’ safety is our absolute priority, we take proactive measures and have initiated a voluntary reminder of affected executives.”
Cowboy will contact the recorded runners likely to be assigned and will replace the executives for free. If you have a C4 ST MR edition but you have not yet been contacted, you can check if your bike is eligible for the recall here.
What happens when a bike is recalled?
Do you think I had a lucky breakaway? of R / Cowboybikes
Cowboy asked users whose bikes are likely to be recalled so as not to use their bikes in the predictable future, in case the frame breaks completely while it is mounted. Or, as a Reddit user said, “it is Final destination level of level **** “.
Cowboy has the possibility of deactivating your bike using its anti -theft measures, but it has decided not to do it in this case – so it is on the owners not to use their bikes.
Finally, all the owners will be contacted by Cowboy and their manager will be replaced for free.
Cowboy says: “Cowboy has committed to finish each replacement as quickly and safely as possible. Bikes with the highest mileage will be priority, as they include a higher risk.”
Cowboy is committed to replacing all the executives assigned this year. However, if you have a relatively low affected bike in the mileage, you may wait a certain time to get a replacement, so it may be worth looking at our best list of cheap electric bikes for a temporary solution.
