- TeamViewer’s study reveals that SMEs already lacked productivity boosts led by AI
- Most SMB leaders say they need more training
- But IA investments increase at all levels
New research has revealed how potential SMEs have to get started with artificial intelligence to develop and stand out on a highly competitive market.
A new TeamViewer study found more than one in four (28%) says that the increase in operational costs of missed automation opportunities has already wreaked havoc.
Almost half (47%) of the SMEs interviewed admitted that they did not have the infrastructure necessary to set up AI tools, and almost all (95%) say they still need more training.
SMEs need AI to grow, but they are still not sure about it
Despite the growing enthusiasm, confidence in the management of the AI remains poor, revealed the study
More than three -quarters (77%) of SME managers say that they would not even bet for a week’s salary on the ability of their organization to manage the risks associated with AI, such as data abuse or unauthorized access to unauthorized tool. However, in a way, almost the same number (72%) consider themselves experts from AI.
In the current state of things, two out of three tools (65%) indicate that AI tools are only deployed in closely controlled environments, with three out of four (74%) feeling uncomfortable about data management vulnerabilities. Although AI plays a role in increased risks, AI is not entirely to blame – two out of five (38%) agree that a lack of training is their main obstacle.
“SMEs are clearly motivated to adopt AI, but many are still looking for the right way to transform early adoption into sustainable impact,” said the director of Artus Rapalla products management.
Research has also revealed that SMEs open the way in terms of AI adoption on their workforce – but this does not always translate into frequent or mature use. Large companies are generally considered to be AI more frequently with regard to daily and weekly measures.
But despite the current limits, SMEs are betting on AI to stimulate future growth. Three out of four provide an increase in investment in AI in the next 6 to 12 months, 72% providing for major productivity increases and 76% believing that AI is essential to improve the overall performance of the company.
