- DCS reported a data violation caused by an unusual behavior of a third -party support provider
- Only names and emails have been accessible; No financial data has been stored or compromised
- Less than ten customers have been affected; The authorities and partners have been informed
Digital Charging Solutions (DCS), a German company building public load solutions for car manufacturers, fleet managers and electric vehicle drivers, warned its customers that it had suffered a rather bizarre data violation which did not include a malicious third party or an unhappy initiate.
In a letter of notification of data violation sent to several car manufacturers, in particular BMW and KIA, the company said that it had observed “irregularities” in the way in which one of its third -party service providers had managed its data recordings.
He did not appoint the partner in question, but said that the service provider “supports us in the field of customer support and is therefore in principle authorized to visualize customer data for these purposes”, indicates the notification, transansed by the machine, indicates.
Individual customer data
The company’s survey has shown that the service provider has unnecessarily watched the “individual customer data,” said DCS, adding that he is now working with business management to clarify what happened.
Additional security measures are already in place, she added, and stressed that the authorities of the police and the protection of the relevant data were alerted.
“According to the previous results, the number of clients affected concretely lies in the range with a figure,” said the letter.
“They have already been informed separately.” The data that this cheeky third party consulted included the names and email addresses. Individual and complete payment data has not been accessible because DCS does not store or does not process this type of information.
Digital Charging Solutions has more than a million customers in Europe, offering access to nearly a million public public charges.
It has approximately 350 employees and generates an estimated annual turnover of $ 142.7 million, with its partners, including some of the largest car manufacturers and fleet operators, offering white brand load services and fleet management tools.
Via The register