- Google Home devices continue to fail
- A light voice control bug has been recognized
- Now Google could face a lawsuit
Last week, we reported an increasing number of complaints concerning Google Home devices, Smart Home gadgets that do not operate properly with commands or launching other bugs. This week, it seems that the problem is getting worse rather than better.
Google responded to the initial gear wave saying that the fixes and upgrades are on the way. However, the Android police spotted a Reddit wire saying that the voice controls for smart lights were now completely broken and did not work at all.
The fact that the official Googlenestcommunity account on Reddit has recognized that the problem shows that this is a real problem, what you want to see when Google has already promised to take action to remedy the situation.
Browse the entire Google Home sub-Subdredit, and you do not have to scroll far to find BOGE reports-in fact, most messages represent dysfunctions through bells, thermostats, smart speakers and almost all other types of devices.
This could mean a lawsuit
The situation has become so serious that there are rumbles of a trial, because Google clearly does not provide the fluid and integrated intelligent experience that you could expect if you have picked up one of its Google Home or Google Nest devices.
US law firm Kaplan Gore announced that it had “started investigating a possible collective appeal” against Google, because many users now signal broken features – despite most of these devices that have worked well in the past.
“The reports also indicate that, rather than solving these problems, Google allows problems with Google Home to increase the scale and the frequency at the national level, and does not provide the service it promised to users,” explains Kaplan Gore.
Kaplan Gore now asks affected users to fill out a form explaining the problems they have with Google Home, because it explores the possible reasons for a trial. It seems that the negligence by Google of its intelligent house ecosystem could have an important price to pay.
