- Klarna wants to be your bank, store and now your telephone network too
- Its new mobile plan offers an unlimited 5G, but we do not know how the support will work
- Unlimited data seem very good, but what’s going on when you need help or travel abroad?
Klarna, the company Fintech known to have reshaped the purchasing-plus-plus-plus-laitier space and once used an AI bot to do the work of 700 employees, moves in a very different section: mobile connectivity.
The company is launching a mobile network that promises unlimited 5G data, discussions and texts for $ 40 per month in the United States.
Klarna’s new service is deployed in partnership with Gigs, a company that is described as the “operating system for mobile services”.
Klarna goes beyond the bank
“Klarna’s thrust in the mobile space marks the start of a new era for connectivity. Now consumers can expect a transparent integrated mobile experience that brings together premium connectivity with the financial tools, throughout the applications they know and already love, “said Gigs CEO Hermann Frank.
The plan includes unlimited 5G data which would not have been foreign, with coverage on the national network of AT&T.
Klarna claims that there are no hidden costs, no contract locking and a configuration process that occurs in a few minutes thanks to the Klarna application.
But questions remain on the reliability of long -term services, especially when services such as customer support and international homelessness have not yet been launched.
For the moment, only an unlimited basic plan is available, with premium options expected later.
“Klarna has saved consumer time and money and has reduced financial concern for over 20 years. With the mobile plans, we go further, while we continue to build our Neobank offer, “said Sebastian Siemiatkowski, CEO and co-founder of Klarna.
“Consumers know and already like Klarna’s super smooth services and now, with a tap in the Klarna application, they will be operational with their new telephone plan, no hassle, no hidden fees, simply excellent value for money.”
The offer seems to approach common frustrations among American mobile users. Klarna’s internal research suggests that half of Americans, “believe that changing phone plans is too difficult.”
The company boasts its 25 million active users and its high net promoter score as reasons why it could disrupt telecommunications as it has made digital payments.
With N26 and Revolut already venturing into telecommunications, Klarna’s entry is part of a broader trend where Neobanks are trying to wrap financial and connectivity tools in a single platform. It is surely only a matter of time before Paypal joined the lap.
