- Still no confirmation if data violation has affected customers
- Stolen data vary from person to person but generally include sensitive PIIs
- Inc Ransom assumed the responsibility of the attack
When cybercriminals hit Ahold Delhaize in November 2024, they stole sensitive data on more than 2.2 million people, the company revealed.
The food retail giant has confirmed the news in a new form, recently deposited with the Maine Attorney General Office, which did not specify if, among the stolen documents, were information belonging to its customers.
However, he said they may have included internal employment files for current and old employees. The combination of stolen data varies from person to person, but generally, it includes comprehensive names, postal addresses, email addresses, telephone numbers, birth dates, identification numbers issued by the government, bank account numbers, health information and other information related to employment.
Customer concerns
Ahold Delhaize confirmed to suffer from a cyber attack which forced him to close parts of his computer infrastructure.
Consequently, some of its grocery stores and pharmacies, mainly those of the United States, could not serve their customers properly. The company operates a variety of supermarkets, convenience stores and online grocery brands across Europe and the United States, including brands like Food Lion, Stop & Shop and Giant.
It operates some 7,910 stores across Europe, the United States and Indonesia, and serves around 72 million customers each week. At the end of April 2025, he confirmed that the attackers had stolen sensitive files and said that he was investigating the issue.
The company has never announced the names of the attackers, but a group called Ransom Inc added Ahold Delhaize to its Dark web extortion page in April 2025
At that time, he disclosed a sample of documents, confirming the authenticity of the violation and suggesting that negotiations concerning a ransom payment were underway.
In addition to announcing the flight, the company also said that it would offer 24 months of free credit supervision and identity flight service to people affected by Experian, which includes $ 1 million on identity flight insurance.
Via Bleeping Compompute