- Avaya offered a voluntary outing program to all employees
- A new CEO has been at the helm since 2024, leading the transformation
- Avaya criticized for missing early trends and the low execution
Avaya offered voluntary exit packages to all employees because it becomes the last technological company that seeks to save money by reducing staff costs.
This decision aims to lose “many employees,” said an unnamed source Cx todaywhich was refused a comment from Avaya.
The news occurs about a year after the former CEO of Avaya, Alan Masarek, announced his retirement, Patrick Dennis going as CEO almost a year ago.
Avaya seeks to lose “many employees”
Dennis has established a plan for Avaya to succeed in “long term” when he assumed the role, which coincided with the second bankruptcy of the company in five years (via Cx today).
The company’s layoffs began in North America, but at the beginning of 2025, they had spread to a global scale. The countries of Europe and the Middle East were left with a minimum of staff, Avaya also closed the doors of its offices and asking workers to work at home.
The company emerging from its second bankruptcy and promoting repeated restructuring cycles, analysts are concerned about the long -term future of Avaya.
Avaya has already carried out three main post -peemic layoff cycles – two in the second half of 2024, and one at the beginning of 2023.
Its history also surrounds current performance, the company having missed certain precocious cloud trends such as UCAA. Cx today criticized Avaya to “miss the first signals on the market, [having] Low execution and late timing ”, leading to the Ringcentral, Verint and Zoom climb.
Zoom and Ringcentral have undergone similar changes in endowment in recent years, but they have managed to stay ahead of the market-Zoom in particular has reinvented itself as a AI-STT productivity platform.
Techradar Pro contacted Avaya to comment.
