- 75% of British public sector organizations use Genai, compared to 64% worldwide
- Defense, health and safety sectors use it the most
- Organizations are looking for main data and AI officers
According to new research from Capgemini, Great Britain could in fact direct the Wave of AI adoption among European governments, 75% of public sector organizations in the United Kingdom exploring or actively working with Genai.
However, the same number of organizations in the British public sector is also concerned about the generative environmental impacts of AI, with even more concern for data security and data sovereignty (78% each) and almost as many constraints by costs (68%).
However, despite the remaining apprehension, the United Kingdom is 11 percentage points in advance on the world average, where 64% of public sector organizations explore or use Genai.
The British public sector directs the adoption of Genai
Although the United Kingdom is currently in advance, this does not mean that the trend will not be disputed in the near future. No less than nine, global organizations in the public sector plan to explore, manage or implement agency AI over the next two to three years.
With an agentic AI marking the AI of tomorrow, Capgemini explored where the AI of today, the generative AI, has the most impact. Defense agencies (82%), health care (75%) and safety sectors (70%) were among the highest adopters.
However, with such strict confidentiality and security measures in the public sector, organizations are struggling to refine their own AI and are rather forced to use standard solutions. Only one fifth (21%) say they have the data necessary to train and refine AI models.
In addition, only 12% feel very mature in the activation of data, even less (7%) report the maturity of data and skills in AI. The world leader in the public sector industry in Capgemini, Marc Reinhardt, has summed up: “With the rise in citizens’ demands and stretched resources, public sector organizations recognize the ways in which AI can help them do more.”
In the future, 24% plan to appoint a data director and 41% plan to introduce an AI director, in addition to the 64% and 27% (respectively) who have already given the number of public sector organizations with CDO and CAIOS up to 88% and 68%.
Stressing the importance of “the right data infrastructure,” added Reinhardt: “In advance, governments can be more agile and effective as IA increases the work of government employees to obtain information, carry out a policies, make decisions and answer citizen questions”.
