- Verizon confirms plans to lay off more than 13,000 workers
- New CEO Dan Schulman wants to improve operational efficiency
- The company also has a new director of transformation
Shortly after rumors began circulating that Verizon would announce major job cuts, the company confirmed massive layoffs, expected to affect approximately 13,000 employees (or 13% of the company’s workforce).
Verizon CEO Dan Schulman, who was not named to the role until October 2025, confirmed the changes in an open letter to workers, describing them as an opportunity for the company to better meet customer needs and strengthen its position in the market.
Schulman explained that Verizon’s operations needed to be simplified to remove complexity, adding that outsourced labor would also be significantly reduced.
Verizon will cut more than 13,000 jobs
Although the cost of laying off so many workers has not been disclosed, Verizon has committed $20 million to a retraining and career transition fund to help those affected with skills development, digital training and job placement assistance.
“Verizon is the first company to create a fund specifically focused on the opportunities and skills needed as we enter the AI era,” Schulman said.
Those who risk losing their jobs will be notified in the coming weeks by their respective managers.
Despite some positivity last month, with Verizon confirming a 1.5% year-over-year increase in operating revenue to $33.8 billion, there was still a loss of about 7,000 retail wireless postpaid units.
In the company’s recent third-quarter 2025 earnings announcement, Schulman promised to “take bold and fiscally responsible action to redefine Verizon’s trajectory at this critical inflection point.”
He hinted at aggressive changes to Verizon’s culture, cost structure and financial profile.
Confirmation of the job cuts comes just days after Alfonso Villanueva was appointed chief transformation officer, a role that will allow him to lead the company on a path toward AI and automation.
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