- Workday Study finds that few workers are happy to be managed by AI, or to see the AI operate independently
- Nine out of 10 believe that AI agents could help stimulate their productivity at work
- Almost half are concerned about the effect of AI on their critical thinking
The majority of workers say they are comfortable working with AI agents, but much less (30%) are comfortable to be managed by them, has revealed new research.
Workday’s results occur four out of five organizations (82%) expand their use of AI agents, workers now demanding clearer borders and their roles’ assurance.
Overall, the study has revealed that workers are generally happier when they control artificial intelligence, with 75% needles with AI tools recommending skills or functions by their side compared to 24% which are comfortable with computer in the background, without human knowledge.
Workers prefer to know when AI is used
To what extent a worker trusts AI comes down to how much he uses it – 95% of experienced users trust the technology, with only 36% of the responsible use of “IA explorers.
“Building confidence means being intentional in the way AI is used and keeping people at the center of each decision,” said Kathy Pham, vice-president of Workday.
However, despite the apprehension around advanced agency AI taking control in the background, workers still recognize how it could help them.
Nine out of 10 employees believe that AI agents will help them do more. At this degree, almost half (48%) fear that additional productivity can have increased pressure at work, potentially by increased workloads, as well as a drop in critical thinking (48%).
Rather than considering AI as a human replacement and a complete colleague, most of the study participants prefer to see AI as a teammate who can increase his own productivity. Sensitive areas such as hiring, finances and legal issues are where it is perceived less favorably, emphasizing the need for human surveillance.
“We are entering a new era of work where AI can be an incredible partner and a complement to human judgment, leadership and empathy,” added Pham,
However, despite early concerns, workers are less likely to worry than AI to take their jobs (12%), most believers, IA could in fact help respond to shortages of current talents (76%).
