- Deactivation Find My takes up to one hour for some iPhone users
- This is an essential step before exchanging to a new iPhone 17
- The delay is part of the safety function for the protection of stolen devices
The iPhone 17, the iPhone Air, the iPhone 17 Pro and the iPhone 17 Pro Max are all available to resume in Apple stores from today, but some modists who exchange their existing iPhones reach a frustrating problem when you try to exchange.
At the heart of the problem is the function of protecting stolen devices introduced to iOS 17.3. This super-secure mode is designed to dissuade thieves by fixing a period of one hour on all suspicious changes which are made outside the user’s confidence locations.
Now deactivate the research tracking service – which you need to do when you negotiate on an iPhone – counts as a suspicious change, and a public Apple store has as an unreliable location, which means that people have to wait an hour to put their old phones.
A Techradar reader told us that they had been affected by this problem in an Apple store, and that “ravaged” on the launch day. We have also seen long lines ourselves at the New York Apple Store while people change.
Plan in advance
So, if you are By planning to exchange an existing iPhone for a new brilliant, be sure to prepare everything before leaving the house, including the deactivation of finding my. As you are in a place of confidence, iOS will let you do it without delay, with biometric authentication.
Also keep in mind that this only applies if you have activated the protection of stolen devices – it is not on by default. You can check if your own Apple handset has activated it by directing you to the iOS parameters, then Face and password ID> stolen device protection.
And if you read this while sitting in a queue in an Apple Store, there is also a bypass: head for search for search, open the information card for your iPhone, then press Withdraw. Then ask yourself if you want to prepare your device for an exchange, and you can enter your Apple password to confirm.
If you need more details, Apple has a complete guide on everything you need to exchange your old iPhone for a new one, including deactivation to find my. Do it all in advance and you will save yourself time in store.