The Supreme Court has launched a new public facilitation portal to provide citizens with easier access to judicial information and advice, according to an official statement.
The portal, available on the court’s official website as Public Portal, allows users to check case details, track the status of applications and submit complaints online. Through the Application Status section, users can monitor requests for early hearings, adjournments and appearances via video link.
Information can also be obtained by contacting the Supreme Court directly through the helpline 1818, the statement said.
An overseas portal has also been made operational to keep overseas Pakistanis connected to their legal proceedings. The court said a comment portal was introduced to encourage public participation and enhance judicial accountability.
In addition, an anti-corruption reporting mechanism will allow citizens to file confidential complaints, the statement added.
Read: Supreme judge announces digitalization of courts
Digitalization of courts
Pakistan’s Chief Justice Yahya Afridi had announced in September that courts would move towards digitalization, signaling key changes. One of the objectives, alongside digitalization and even more so reasoning, was to make legal matters more accessible to the common citizen, which is what the second pillar addresses.
One of the objectives, alongside digitalization and even more so reasoning, was to make legal matters more accessible to the common citizen, which is what the second pillar addresses.
In October, the Supreme Court hosted an event that saw the signing of a Memorandum of Understanding between the Law and Justice Commission of Pakistan (LJCP) and the National Information Technology Board (NITB), as well as the official launch of the e-office system at the Supreme Court.
Learn more: The Supreme Court creates a facilitation unit for foreign litigants
Further, the court said details of cases and certified copies of judgments would be available online. The entire process will be digitized, with all records kept electronically to ensure transparency and easy access.
Mindful of the difficulties faced by foreign litigants in obtaining timely and convenient access to justice, CJP Yahya Afridi took note of the matter and established the Foreign Litigants Facilitation Cell (OLFC) with immediate effect. pic.twitter.com/JyKeAH8egi
– Hasnaat Malik (@HasnaatMalik) September 6, 2025
The Supreme Court said the creation of the facilitation cell reflects the determination of the judiciary to address these concerns. “This initiative reflects the commitment of the judiciary to ensure that access to justice is not hampered by distance and that foreign litigants can effectively assert their rights before the Supreme Court of Pakistan,” the statement concluded.
