- Zoom adds even more AI to its ecosystem to help workers with additional automation
- Workplace AI head calls for “smart, connected environments”
- Video also gets an upgrade to 60fps
Zoom is updating Zoom Spaces to become an AI-driven “smart office,” powered by agentic AI systems to automate administrative tasks such as booking rooms.
One of the new features Zoom is keen to highlight is proactive recommendations in Workspace Reservation, which help employees maximize their time in the office and use certain Zoom rooms and hands-free meeting features.
With AI-powered upgrades, Zoom hopes to solve some of the most common frustrations employees face in the office, like inconsistent room technology and disconnected tools.
Zoom Spaces brings AI into your workday – not just your job
“AI has become a central part of our digital workday, and to succeed, organizations must harness its power to transform workspaces into intelligent, connected environments that can adapt to people’s needs,” said Jeff Smith, Head of Workplace AI, Meetings and Spaces.
As part of its continued push to reposition itself as an AI-driven collaboration ecosystem rather than the video conferencing platform we know it as, the company is also working with more third parties to put its tools in the hands of more workers, adding Zoom Meetings to some Cisco hardware and integrating Vizrt with its ISV Exchange program.
The broader ecosystem also benefits from handy new updates, like support for 60fps, higher bitrate, and higher call bandwidth for crisper, clearer calls.
And considering that many hybrid workers prefer a mobile-first experience, the company also expects Workspace Reservation to go live on the mobile app by the end of February 2026.
“Adding AI to physical spaces helps teams maximize office utilization, increase collaboration, and drive meaningful business impact,” Smith concluded.
The launch of Zoom AI Companion 3.0 in December also implies that Zoom will continue to roll out “AI-driven capabilities for personal workflows” across the ecosystem, while continuing to evolve beyond the video calling app it once was.
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