As AI tools and agents increasingly dominate the business landscape, NetSuite has outlined its vision: to become a central partner for organizations around the world.
Speaking at the company’s SuiteConnect London 2026 event, the company’s CEO and founder Evan Goldberg stated its ambition to be an “autopilot” for businesses.
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Autopilot engaged
“The investment and momentum around AI is real,” Goldberg said, “and the opportunity is huge, it’s a once-in-a-generation change, as big, if not probably bigger, than the cloud – AI is truly changing everything.”
“It’s not just about speed, but also the ability to act. AI gives you the ability to do things much more easily, allowing you to do more with less, but also to extend your reach and advance priorities that you couldn’t even dream of doing before.”
However, Goldberg also pointed out that this increased capacity would also lead to greater complexity, especially as more opportunities and signals generate more noise and require decisions to be made more quickly.
“This level of complexity requires a new way to manage it,” he noted – but fortunately, NetSuite is here to act as an autopilot to help your business.
The company unveiled a host of major AI-powered releases at its SuiteWorld event in October 2025, including NetSuite Next, the next-generation platform powered by a broad range of AI tools, and Ask Oracle, its natural language AI service allowing users to drill down into the details of their platform like never before.
The company followed up with a series of new announcements at its London event, including a new AI Connector service allowing customers to bring people like Claude into the NetSuite environment in a secure and governed way, while also being able to control how these assistants access and interact with NetSuite data, workflows and analytics, as well as new MCP applications that bring familiar NetSuite user experiences directly into popular AI assistants.
All of this will be overseen by a new NetSuite AI Connector Service Companion, opening up a range of AI tools to workers even without advanced knowledge or skills, helping employees of all levels find the prompt or instructions they need for additional information.
“Companies that integrate AI into the core of how they operate… will set themselves up to outperform in the years to come,” Goldberg concluded, “it’s not just about moving faster, it’s about creating the conditions for companies to operate at a completely different altitude.”
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