- Investments in AI remain a priority even amid global crisis
- AI Leaders Feel Confident in Managing Risk and See Greater Value in AI
- “There is no future agent without trust” or governance
Three in four global executives (74%) plan to keep AI tools as their top investment priority, even amid economic uncertainty. However, a new study from KPMG suggests that investment value alone is not enough to determine successful ROI.
Currently, around two-thirds (64%) of organizations agree that AI has delivered significant business value, but three-quarters are concerned about data security and privacy as they still lack a comprehensive plan.
With many companies now moving from generative AI to agentic AI (32% deploying them at scale and 27% using multiple agents), it’s time to apply lessons learned from past investments – because, as always, many challenges remain the same.
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Shifting investments from GenAI to AI agents is not enough in itself
Data reveals that only one in five startups feel confident in managing risk, but that figure rises to just under half among AI leaders, indicating that some type of upskilling and development is also necessary.
Currently, only 11% of them qualify as “AI leaders,” and reaching this stage is crucial because 82% of them see significant value, compared to 62% of their non-leader counterparts.
To achieve AI leader status, KPMG calls on companies to view AI as a transformation and not an addition to current setups. As AI leaders recruit for AI-specific roles, provide AI training, and have humans work alongside AI agents, these are things startups should copy.
According to the data, those who invest in their workforce are nearly four times more likely to see the value of AI.
As for the challenges that have barely changed since companies started investing in AI, it all comes back to data quality, governance and compliance, and security and privacy. Addressing these issues early on will allow a business to lay the right foundation before fundamentally changing how it operates.
“There is no agentic future without trust and no trust without governance that keeps pace,” commented Steve Chase, Global Head of AI and Digital Innovation.
“The survey clearly shows that sustained investment in people, training and change management is what allows organizations to scale AI responsibly and capture value. »
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