- A recent NordVPN macOS update caused massive interface lag and connection interruptions for users.
- Frustrated customers took to Reddit to criticize the app’s confusing UI changes and bloated features.
- NordVPN told TechRadar that it will release version 10.0.4 “later this week” to address the reported issues.
If you use a Mac to protect your online privacy, you may have noticed serious performance issues recently. A recent update to the NordVPN macOS app caused a wave of technical issues, with users reporting frequent connection interruptions and significant interface lag.
For anyone who relies on the best VPNs to keep their browsing secure and their streaming libraries unlocked, an unstable connection is incredibly frustrating. When a VPN goes down every few minutes, it can reveal your real IP address and disrupt your online activities, completely defeating the purpose of the software.
Fortunately, relief is on the horizon. Following growing backlash online, NordVPN confirmed to TechRadar that a solution is actively in the works.
“I just received a quick update from our tech team that they are working on a hotfix to address the reported issues,” a NordVPN spokesperson told us. “We plan to release version 10.0.4 with the fix later this week.”
What went wrong with the update?
The problems started shortly after the latest version hit the App Store. Users flocked to Reddit to vent their frustrations, with one customer describing the update as a “dumpster fire.”
Horrible r/nordvpn update
The main technical criticisms revolve around extraordinary slowness. One user reported experiencing “10-second input delays and repeated connection interruptions,” while the original poster noted that their connection was randomly interrupted every 30 seconds despite restarting their computer and disabling additional features like the kill switch and DNS filters.
Beyond connectivity bugs, the update also introduced several controversial design changes. Customers have complained of an increasingly cumbersome experience, citing unrequested additions such as aggressive antivirus settings blocking simple text files. The development team also removed the dedicated reconnect button, now placing it under a “Pause” menu, and made changes to the widget that caused connection statuses to be displayed incorrectly.
What should you do now?
If you are currently experiencing these issues on your Mac, the best solution is to look for the version 10.0.4 update which will be arriving on the App Store in the coming days.
Meanwhile, some tech-savvy Reddit users have managed to uninstall the current app and revert to older, more stable versions, such as v9.10.1, to get their speeds back to normal.
Others suggested temporarily relying on the browser extension or setting up the connection manually via OpenVPN if the desktop app remains completely unusable.
If you choose to wait on the current version, make sure your kill switch is fully active. Although the app interface can be slow, a working kill switch is essential for blocking your internet access in the event of a VPN outage, ensuring that your personal data doesn’t accidentally leak when reconnecting.
