- Several Sony devices will lose access to streaming services and Google Cast
- AV receivers, Blu-ray players, soundbars, wireless speakers and more
- Effective November 17, 2026
What we’ve learned the hard way over the years is that virtually any product with an inline component will eventually lose it. Server outages have affected everything from multiplayer games to the ill-fated music platform PlaysForSure, and now it’s happening to Sony products.
Like Bose at the start of the year, Sony is closing the servers of some of its audiovisual products. But unlike Bose, which has gone to great lengths to allow users to retain as many features as possible, Sony’s devices will lose many basic features as a result.
The changes aren’t immediate – they don’t take effect until November 7, 2026 – but they apply to many models, including AV receivers, Blu-ray Disc players, speakers and soundbars. The full list of affected devices is available on Sony’s website, but we’ve also included it at the end of this article.
What Bose did and what Sony didn’t do
Earlier this year, Bose discontinued online support for its SoundTouch speakers first introduced in 2013. However, the speakers themselves remained fully functional and even though Bose’s SoundTouch streaming was disabled, AirPlay and Spotify Connect continued to work.
Sony’s changes are more severe. Starting in November, the following services will be unavailable on affected devices:
- Amazon Prime Video
- Google Cast
- Netflix
- Pandora
- Lazy radio
- Spotify
- Vudu
As Sony explains, starting in November “access to supported network services will no longer be available on affected models.” [and] downloaded network services may no longer be accessible on affected models…we apologize for any inconvenience and appreciate your understanding.
Although most of the affected models are seniors, there are plenty of them: nine soundbars, 16 AVRs, 17 Blu-Ray players, multiple Blu-Ray home theater systems, and five sets of wireless speakers. This means that the closure of the service will likely affect a large number of people.
Which Sony products are affected by the 2026 shutdown?
Audio systems and micro-components
- CMT-MX700NI
- PAH-S1
- HAP-Z1ES
- CARD-S1
- NAC-SV10
AV receivers
- STR-DA1800
- STR-DA2800ES
- STR-DA3700ES
- STR-DA5700ES
- STR-DA5800ES
- STR-DN1020
- STR-DN1030
- STR-DN1040
- STR-DN1050
- STR-DN1060
- STR-DN1070
- STR-DN1080
- STR-DN840
- STR-DN850
- STR-DN860
- STR-ZA810ES
Blu-ray Disc Players
- BDP-BX18
- BDP-BX37
- BDP-BX38
- BDP-BX57
- BDP-N460
- BDP-S185
- BDP-S270
- BDP-S280
- BDP-S370
- BDP-S380
- BDP-S390
- BDP-S470
- BDP-S480
- BDP-S570
- BDP-S580
- BDP-S770
- BDP-S780
Blu-ray Disc Home Theater Systems
- BDV-E280
- BDV-E370
- BDV-E470
- BDV-E570
- BDV-E580
- BDV-E770W
- BDV-E780W
- BDV-E870
- BDV-E880
- BDV-F7
- BDV-HZ970
- BDV-IZ1000W
- BDV-L600
- BDV-T28
- BDV-T57
- BDV-T58
Media Players
Soundbars
- HT-CT790
- HT-CT800
- HT-NT3
- HT-NT5
- HT-RT5
- HT-ST5000
- HT-ST9
- HT-XT2
- HT-XT3
Wireless speakers
- SA-NS310
- SA-NS410
- SA-NS500
- SA-NS510
- SRS-X7
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