- The PSN has just recovered from a 24 -hour breakdown
- Sony says that the downtime was caused by an “operational problem” with network services
- Remuneration is 5 days of free service for PlayStation Plus members
Sony informed us of the compensation that the owners of PlayStation – Well, the PlayStation Plus members – will receive due to the major failure which struck PSN this weekend, which is fortunately now in the rear view mirror.
The PlayStation network breakdown took place for 24 hours at the end, erase on Saturday online gaming sessions around the world (or Friday evening in certain places).
Finally, we were given a reason for the abandonment of service, namely an “operational problem” with the network services, as explained by the North American PlayStation support account on X.
The network services have completely recovered from an operational problem. We apologize for the disadvantage and thank the community for its patience. All PlayStation Plus members will automatically receive 5 additional days of service.February 9, 2025
The message at the point of sale of social media also apologized and gave us details on the remuneration that will be provided: “All members of PlayStation Plus will automatically receive 5 additional days.”
Not so smooth operator
As you would expect, there is a lot of misfortune around the answer here. Just a quick glance through the answers to the announcement of Sony Support gives you a good flavor of the dissatisfied players. The main theme is “only five days, what about a month?” – Or “Why don’t you give us a free game instead?”
Okay, the latter pushes him, but I must agree that five days look like, how can I tact this … a minimum gesture?
I think Sony could have done better than that to alleviate what was clearly a lot of bad feeling of the large community of Playstation around this weekend failure (for a certain) breakdown.
Heck, even non -caps reproducing themselves on X and say that it seems stingy with Sony.
It should be noted that far from everyone has still received the five -day bonus, and it is probably in the pipeline for many.
Communication unit
The other frustrating element during this PSN breakdown was the lack of communication as to what was going on from Sony.
Everything was down – all the PlayStation services on the status dashboard, which was only red lights – and yet not a glance was heard official canals on the cause (or the fault suspected ), or an estimated delivery time for the correction of the PlayStation network.
In some ways, it will undoubtedly have the fear of hurting something else – giving a false hope of a solution soon ” which does not appear, and which only makes PlayStation owners A good situation.
The final verdict emerging as a simple “operational problem” is not a reason either, and this term is very vague. Yes, apparently, it was a big key in preparation with the network infrastructure somewhere – but what kind of Gremlin cracked in there? A little more clue would not hurt, in terms of: how did it happen, and how could Sony be against this in the future?
In justice, a more complete explanation could happen shortly. And service downtime occurs – it’s inevitable, of course. But I think it is clear enough that the answer during the breakdown, and this end result and the compensation, could have – and should have – better from Sony.
