- ExpressVPN has updated the terms of use for its password manager
- Users who cancel their plan will now lose the ability to add new connections
- It was previously promised that ExpressKeys would remain fully functional and free
ExpressVPN has quietly made an about-face regarding the long-term use of its password manager.
When ExpressKeys first rolled out, the VPN provider promised that the tool would remain fully functional and free even after users canceled their premium VPN subscription.
Today, this policy has changed. According to ExpressVPN’s recently updated terms and conditions, non-paying users face strict new restrictions on how they can interact with ExpressKeys after their active VPN plan expires. Importantly, while retaining access to existing passwords, users will now lose the ability to add new ones.
What this means for your passwords
For users who now rely on ExpressKeys as their primary digital safe, this policy change could have a significant impact on their daily utility.
The updated document explicitly states: “If you have already activated, you can continue to access existing ExpressKeys credentials even if you decide to stop using our ExpressVPN service, but you you may not be able to add new information“.
If your VPN subscription expires, you won’t be locked out of accounts you’ve already registered. You will still be able to access your existing passwords. However, since you may not be able to add new information, the tool could become much more difficult to use as a primary password manager.
Password managers are essential because they generate and store secure, complex passwords every time you create a new online account.
So if you sign up for a new streaming service or are forced to change a compromised password, you may no longer be able to save this new information directly to ExpressKeys.
Additionally, the terms state that if you never activated the recently launched standalone password manager while your VPN plan was active, you will be completely excluded from the feature once your subscription ends.
A discreet policy change
The exact timing of this update to the terms and conditions remains unclear. A review of the company’s archived terms reveals that this restrictive language was not present as recently as September.
TechRadar reached out to ExpressVPN to clarify exactly when this change was introduced and what prompted the change. We will update this article as soon as we receive a response.
This adjustment follows other recent changes to the company’s overall product offering. When the provider introduced new subscription plans last year, in fact, it had already made ExpressKeys exclusive to new, higher-tier users.
Once the built-in password manager was rolled out, it was a great free addition to a premium VPN plan. By changing the terms, ExpressVPN could encourage users to stay in its active paid ecosystem if they want to retain full password management functionality.
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