May 2026

“Stop thinking of agents as software…start thinking of them as a unit of work”: Zendesk ties AI pricing to verified resolution results

Zendesk Introduces Outcome-Based Pricing Model for AI Agents Customers only pay for support interactions successfully resolved by AI AI is now seen as a unit of work, not just a productivity tool. Zendesk has reimagined service pricing in the AI ​​era, beyond moving from seat-based pricing to token-based pricing – the company is now committed

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Airport unloading incidents spark outrage

Travelers denounce humiliating treatment and authorities’ refusal to provide explanations RAWALPINDI: Allegations of inexperience, negligence and administrative indifference within the immigration wing of the Federal Investigation Agency (FIA) at the new Islamabad International Airport have surfaced following two separate incidents in which Pakistani passengers were allegedly deboarded from international flights despite having valid travel documents

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Stephen Colbert ends broadcast of ‘The Late Show’ with Paul McCartney of the Beatles

Stephen Colbert ends broadcast of ‘The Late Show’ with Paul McCartney of the Beatles Stephen Colbert marked the end of his term The late show with an unforgettable musical performance. On Thursday evening, May 21, the highly acclaimed television host bid farewell to the long-running program during its final broadcast on CBS. Filmed at the

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Livestock markets face complaints of price suppression

LAHORE: Traders and buyers at Lahore’s livestock markets have complained of price gouging and tight restrictions in the run-up to Eidul Azha. Traders at the Shahpur Kanjran cattle market, the largest permanent livestock trading hub in Punjab, alleged that animal entry, fodder and space allotment charges were being levied above the officially approved rates, thereby

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Former PM calls for overhaul rather than new taxes

LAHORE: Former Prime Minister Shahid Khaqan Abbasi on Thursday called for sweeping structural reforms in Pakistan’s economy, arguing that the country remains stuck in a decades-old fiscal mentality, growing debt cycles and elite-led governance that continue to hinder sustainable growth. Speaking at a budget seminar at a private university, he said Pakistan’s current fiscal approach

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