- Trump Mobile has changed the pre-order deposit terms and conditions for the T1 phone
- New terms suggest phone may never ship
- It’s the latest in a long line of embarrassments for a product that increasingly resembles vaporware.
The Trump Mobile T1 phone is the gift that keeps on giving – that is, until you pay a deposit to get one. For everyone, this is one of the funniest and most confusing technology stories.
As of May, the T1 phone – first announced in June 2025 – had still not shipped, and it had also missed its previous March shipping estimate. So when will people actually receive it? Well, maybe never.
While around 590,000 potential buyers paid a $100 deposit (around £75/AU$140) to get the golden T1, so far no one appears to have received the phone, and changes to the product’s terms and conditions cast even more doubts over its delivery.
As spotted by the International Business Times UK, an April 6 update to T1’s terms and conditions clarifies that payment of a deposit “is not a purchase, does not constitute acceptance of an order, does not create a contract of sale, does not transfer ownership or interest in title, does not allocate or reserve specific stock, and does not guarantee that a device will be produced or made available for purchase.” »
It also includes the telling addition that this payment “only provides a conditional opportunity if Trump Mobile subsequently chooses, in its sole discretion, to offer the device for sale.”
This caveat suggests that the company might choose not to sell the T1 phone at all, and with all mentions of a possible release date now removed from the Trump Mobile website, we probably won’t see this phone anytime soon anyway.
Growing frustration
Right now, potential buyers are understandably unhappy. In fact, some have been for a long time, with 404 Media’s Joseph Cox, for example, describing the pre-order process as “the worst experience I’ve ever had purchasing a consumer electronics product.”
But as the wait drags on, more and more people understandably become frustrated; penguinz0 recently posted a lengthy YouTube video about his frustrations.
If you’re one of those who paid a deposit, you can in theory at least contact Trump Mobile to request a refund – something you should seriously consider doing, especially since the updated terms also state that “device specifications, features, software, hardware components, storage capacities, included accessories, colors and configurations are subject to change prior to final sale”, so you may not even be purchasing the phone you deposited a deposit for. deposit.
And even getting a refund might not be easy – even though the terms and conditions say you can request one, there are unverified reports of people receiving emails saying the deposit is non-refundable. Who could have seen this coming?
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