Microsoft issues warning about Teams Help Desk spoofing attacks: Hackers ‘blend into routine IT support activities’ by abusing remote support access


  • Microsoft warns Teams users about scammers abusing tenant-to-tenant chat feature
  • Attackers impersonate IT staff and trick victims into granting remote access via Quick Assist.
  • Once inside, they use reliable tools to move laterally, install Rclone, and exfiltrate sensitive company data.

Microsoft has warned Teams users about fraudsters using the platform to access their corporate networks, deploy malicious code and steal sensitive data.

In a new in-depth security advisory released over the weekend, Microsoft said it has spotted fraudsters using the tenant-to-tenant feature to initiate a conversation even if they are not part of the victim’s organization.

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