PTA warns of intermittent internet issues after SMW5 cable outage

The regulator says some users may experience intermittent degradation of internet quality and connectivity.

The Pakistan Telecommunications Authority (PTA) said on Thursday it was monitoring internet traffic disruptions caused by a failure of the SEA-ME-WE 5 (SMW5) international submarine cable system, warning that some users may experience intermittent degradation of internet services.

In a statement, the PTA said the outage could result in periodic deterioration in service quality and connectivity for some internet users.

“The Pakistan Telecommunications Authority is continuously monitoring internet traffic disruptions caused by a failure of the SEA-ME-WE 5 (SMW5) international submarine cable system. Due to this failure, some internet users may experience intermittent degradation in service quality and connectivity,” the statement said.

The regulator said Transworld Associates (TWA) was working with the SMW5 consortium to identify the root cause of the fault and determine the estimated time for service restoration (ETTR).

During this time, Internet traffic was redirected to other international links to minimize disruption and ensure continuity of services.

“PTA remains in constant contact with relevant stakeholders and continues to closely monitor the situation to ensure the quickest possible restoration of internet services across the country,” the statement concluded.

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